Reservations and terms
You can reserve Rastila’s cottages and cabins, tent and caravan pitches and saunas by phone or e-mail.
Reserve a cottage or a cabin, a camping pitch or a sauna
Caravan and tent pitches, cottages, cabins and saunas must be reserved by e-mail or phone. During the summer season (1 May–30 September), the maximum length of a reservation is two weeks.
Prices: Rastila Camping Helsinki price list
Information required for a reservation
Please provide the following information:
- First name Last name
- Home address
- Mobile phone number
- Cottage/cabin type
- Exact arrival and departure date
- Number of persons (adults, children 0–15 years)
- Possible pets
Cottage and cabin reservations, please also note
- The cottages and cabins are intended only for the accommodation of travellers, and the person making the reservation must be at least 18 years old when the reservation is made.
- The camping site has the right to charge compensation for the costs caused by misuse of the cottages.
- Visitors are asked to arrive through the reception. The camping site has the right to charge an additional fee for visitors who exceed the cottage’s capacity.
- Please let us know in advance if you are bringing your pet with you. A cleaning fee is charged for pets.
Please provide the following information:
- First name Last name
- Home address
- Mobile phone number
- Exact arrival and departure date
- Wide or narrow caravan pitch (side tents, awnings and barbecuing are only allowed on wide pitches)
- Need for electricity
- Number of persons (adults, children 0–15 years)
Please provide the following information:
- First name Last name
- Home address
- Mobile phone number
- Exact arrival and departure date
- Tent size (small for 1–4 persons or large for over 4 persons)
- Additional place for a car or a motorbike
- Number of persons (adults, children 0–15 years)
Please provide the following information:
- First name Last name
- Home address
- Phone number
- Date and times of reservation
- Reserved sauna (sauna 1, 2, 3 or 4)
Reservation and cancellation terms
Accommodation day
In the cottages and cabins, the accommodation day starts at 4 p.m. and ends at 12 noon.
In caravans and tents, the accommodation day ends at 3 p.m.
Camping fee
In pricing based on the number of persons, the camping fee consists of the basic rate for the accommodation unit (tent, caravan) and per-person fees (adults and children 0–15 years) according to the price list valid at the time. Electricity is charged separately on caravan pitches.
Please note! The person making a reservation for a cottage or a cabin must be 18 years old.
Cancellation terms, private customers
If the cancellation is made later than at 12 noon in the morning of the previous day, the camping site is entitled to full compensation (100%) for one day. No compensation is charged if you have a medical certificate.
Accommodation terms
Cottages and cabins are available to the customer from the day of arrival at 4.00 p.m. until the day of departure at 12 noon. The keys are handed over at the reception of the camping site upon check-in, and they are returned to the reception upon departure. Outside the opening hours of the reception, the key is returned to the white mailbox on the wall at the reception. If the customer has not checked out on the agreed day of departure by 12 noon, the camping site is entitled to full compensation (100%) for one day as well as other costs resulting from late check-out.
The person who made the reservation is responsible for the keys during the reservation period. If the customer forgets the key inside the cottage outside the opening hours of the reception, they will be charged €25 for opening the door. €70 will be charged for a lost key.
Handing over of keys outside the opening hours of the reception is always agreed upon with the customer personally.
When the customer leaves the cottage or cabin, they must make sure that the doors and windows are closed. The customer is responsible for the cottage during the reservation. When the customer checks out, the cottage must be in a condition equivalent to normal living: furniture and other equipment must be in place and intact, rubbish taken out, dishes washed or in the dishwasher and any secretions, etc. removed. The cottages are primarily intended for use by travellers.
If, at the end of the reservation, the cleanliness of the cottage does not correspond to the above, the time spent on cleaning will be charged afterwards. Quiet hours at the camping site are from 11 p.m. to 6 a.m. Driving is prohibited during quiet hours. During this time, customers should avoid causing a disturbance. If a customer’s actions cause a disturbance to other customers, Rastila Camping Helsinki has the right to remove the customer from the site.
The staff must be informed of remarks concerning the equipment and condition of the cottage or cabin immediately so that they can be fixed, if possible. Rastila Camping Helsinki is not obligated to provide compensation for remarks made upon or after leaving the site. The customer is obligated to immediately report and compensate for any damage caused to the cottage and its movable property. Unreported damage will be invoiced according to the actual costs afterwards.
The maximum number of persons allowed to stay in the cottage or cabin is the same as the number of beds and extra beds in it. The number of persons must be stated when making a reservation. The customer is responsible for any other persons in the cottage, and they must leave the cottage by 11 p.m. when the quiet hours start at the site. Visiting the site is only allowed with the permission of the staff, and visitors are asked to arrive through the reception.
Smoking is prohibited inside the cottages and cabins. Dogs and other pets are welcome at the camping site. When outdoors, pets must be leashed.The staff must be informed in advance if pets are brought into the cottage. A cleaning fee is charged for pets. Rastila Camping Helsinki is not responsible for allergic reactions or other similar problems caused by prohibited smoking or animal dust.
Lost and found items are kept at the reception for two weeks, after which they will be delivered to the Helsinki Police Department’s lost property office. We reserve the right to make changes.
We charge EUR 10 for a lost key card.
